Essential Crisis Communication Strategies for Effective Response
This course examines the critical communication strategies required to manage crisis situations effectively. Participants will explore the development of internal and external communication plans, emphasizing stakeholder involvement from staff, students, families, the community, and the media. Topics include mastering basic communication skills, emergency communication techniques, handling difficult individuals, and enhancing cultural and global communication awareness.
Enhancing Crisis Management Through Strategic Communication
This course focuses on effective communication strategies in crisis situations. Discussion topics will include internal and external crisis communication plans, with development from stakeholder involvement, including staff, students, families, the community, and the media.
- Basic communication skills
- Emergency Communication techniques
- Dealing with difficult people
- Cultural awareness
- Global communication awareness and education
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